Forum Discussion

AnthonySalazar's avatar
AnthonySalazar
Verified Community Coach
5 days ago

Should every customer get the same level of service?

I think every customer deserves respect, clear communication, and the service they paid for. But I’m not sure every customer should get the exact same experience. A weekly residential client, a low...
mims01's avatar
mims01
Contributor 5
20 hours ago

I agree that the quality of the work should never change, but the level of service can. Clear service tiers help set expectations from the beginning and make sure customers get the value they’re paying for. It also gives the business a way to grow without promising premium service to everyone at the same price