Forum Discussion

Lisa's avatar
Lisa
Jobber Community Team
1 month ago

What’s your go-to move when a customer doesn’t pay on time?

Do you send a reminder, make a call, wait it out, or have a process you stick to every time? In this episode of Masters of Home Service, Wilson Betances (EnergizeUs​) talks about: Why unpaid invo...
client communications
electrical contracting
invoicing
policies
judithvirag's avatar
judithvirag
Builder 1
1 month ago

We do our collections twice a week.  We do not take on any jobs without credit card being on file.  We only had a few bad debts over the 16 years.  

  • EnergizeUs's avatar
    EnergizeUs
    Jobber Ambassador
    1 month ago

    Love this approach!

  • Lisa's avatar
    Lisa
    Jobber Community Team
    1 month ago

    Helpful to hear how you handle this! Do you use the same approach for both small and big jobs, or does it change?

    • judithvirag's avatar
      judithvirag
      Builder 1
      1 month ago

      Same approach to big jobs as well.  We mostly do residential cleaning and the commercial cleaning accounts we have they do mostly bank transfers.