Forum Discussion

Contributor 4

6 months ago

What’s your go-to move when a customer doesn’t pay on time?

Do you send a reminder, make a call, wait it out, or have a process you stick to every time? In this episode of Masters of Home Service, Wilson Betances (EnergizeUs) talks about: Why unpaid invo...

client communications

electrical contracting

invoicing

policies

judithvirag

Verified Community Coach

6 months ago

We do our collections twice a week. We do not take on any jobs without credit card being on file. We only had a few bad debts over the 16 years.

Lisa

Contributor 4

6 months ago

Helpful to hear how you handle this! Do you use the same approach for both small and big jobs, or does it change?

judithvirag
Verified Community Coach
6 months ago
Same approach to big jobs as well. We mostly do residential cleaning and the commercial cleaning accounts we have they do mostly bank transfers.