Forum Discussion

roselvaggio's avatar
roselvaggio
Verified Community Coach
2 months ago

What is one decision you were terrified to make, but ended up changing everything?

For context, in 2022 we switched to commission pay for our cleaning technicians. We could not retain employees for a longer than 90 days based on the high expectations and pay that didn’t match them....
mims01's avatar
mims01
Builder 1
2 months ago

That's a huge improvement! Going from 90-day retention to an average of 3 years shows that investing in your team really pays off. What was the biggest challenge when making the switch to commission, and would you do anything differently if you had to start over?"