I own and run a one-man RV inspection and mobile repair business in North Carolina. I've been using Jobber for 2 years and it's been the best FSM I've used so far but it's not perfect. Here are some things I'd like to see added/changed in Jobber to make my life easier.

On a job that has multiple operations, I'd like to be able to lump all the parts and labor for a single operation together. This is commonly done at automotive shops and gives the customer a view of what each operation costs.
In NC, if a part that's installed is taxable, so is the labor to install it. For this reason, I must have separate labor services, one for non-taxable and one for taxable. This gets to be tedious when you take a call from a client not knowing what you will get into and use the non-taxable service by default only to discover after being on the job that you need to use parts that are taxable and then you have to change the labor type. I'd like to see a Taxable check box next to each item on the invoice that can be marked or changed as needed. I enter my products and classify them as taxable or not and this doesn't usually change. It's the labor that can change.
I would like the ability to customize my dashboard with the information that's important to me. For instance, I'd like to add Products and Services to the dashboard for easier access since I'm in there all the time. QBO does this.
A-la-carte feature pricing. I hate paying for things I don't use. The feature packages are getting expensive and the next level has features I'll never use but has one or two that are very good. Let me pick and choose the features I want and price the package accordingly.

These are a few things that have been bugging me. What features would you like to see added/changed?

Forum Discussion

What would you like to see added/changed in Jobber to make your life easier?