One practical test: review your last 10 replacement quotes and separate customers who explicitly declined from those who simply stopped responding.
For each open quote, note its value, whether financing was discussed, the last contact date, and the next action due.
This won't explain your 20% close rate by itself, but it can reveal which opportunities are sitting without a clear next step.
I've put together a small service that reviews up to 10 open estimates, prioritizes them, and prepares personalized follow-up messages for the business to approve. It doesn't replace Jobber or send messages automatically.
Would seeing a simple example be useful?
