Customer Q: Can the AI Receptionist forward calls to a human?

A: Your AI Receptionist won't forward calls that it has already answered. However, if it determines the call is best handled by "taking a message," it will do that. It will capture information from the caller and create a task in your Jobber calendar for you to follow up with the caller the next day. 

You can also use call forwarding to redirect calls made to another phone number, to your AI Receptionist (your dedicated phone number in Jobber).  Check with your phone provider to learn how to forward calls to your AI Receptionist after business hours, or after a certain number of rings.