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3 Topics

Improving Jobber's Online Booking for a Cleaning Business
Hey everyone, I love using Jobber for my cleaning business, but I’m finding the online booking functionality a bit lacking. We’re losing potential clients and wasting ad spend because customers can't book instantly online. While we always respond quickly to inquiries, the inability to offer instant booking is really hurting us. We provide a range of services—End of Lease, General Home Cleaning, Airbnb Cleaning (based on the number of rooms, bathrooms, etc.)—and have optional extras like oven cleaning and linen hire. Setting all this up in Jobber's online booking system has been a nightmare! I know some of our competitors use platforms like Booking Koala or Launch27, but I really don’t want to switch. Has anyone found a good workaround within Jobber or a solution that works for similar businesses? Any advice would be greatly appreciated!
HouseKept
4 months ago Place Online Booking & Requests
564Views
5likes
23Comments
Online Booking with Jobber
We are working on redesigning our website and would love to see how some of you have included jobber in your website, i.e online booking or client hub access page, etc. Share your website address for us to check out and get inspired!
Canadiana
5 months ago Place Online Booking & Requests
1.3KViews
2likes
13Comments
Online Booking and Communications Challenges
Hey Everyone, We have some support questions we are hoping to get answers to and thought we would post it on here to see if any other users have found solutions to these challenges or are having the same challenges? Is there a way to edit the "On my way message”? We would like to customize the message and edit it to not provide our employees personal phone numbers but rather list our two way messaging number. We have the jobber Grow package, and are promoting our clients to utilize the two way messaging number for communications, so all of our team gets their message and can reply quickly. However we're concerned that if we ever move away from jobbers platform, we would lose this number and would therefore have missed communications. Is this a concern for others using this feature? We have been trying to implement the online booking feature on our website. However we are finding it is challenging that we cannot select what employees are available for certain services. Our exterior services guys are not able to do interior cleaning, and vice versa. We are wondering if there is a way to work around this or if Jobber has anything in the works? We have also found that the booking times for services is too limiting. We offer window cleaning and charge by the window pane, it takes 7 minutes to do an interior window pane and frame, but the lowest bookable time option is 15 min. This is resulting in a job being booked for twice as long as it will actually take, or showing that we do not have an available booking window and therefore losing out on the booking. Also, for services that take longer than 60 minutes, the next option is 90 minutes, that’s a big jump. Does Jobber have the ability to make services be set up by single minute units rather than 15 min and 30 min slots? Thanks for any input and insights!
Solved
Canadiana
9 months ago Place Online Booking & Requests
58Views
2likes
2Comments