Is a Salesperson Different from the Person Who Makes The Quotes?
I had an interesting discussion with my mentor lately. Some background: I promoted a team member from carpenter to operations manager. I gave a base salary plus a percentage of gross profit above a certain mark. We didn't hit that mark so he basically just got his base salary for the quarter and was really disappointed, came in and just asked for a really high base instead. I was talking to my mentor about how our sales flow is structured and he mentioned I need to be thinking of the sales person as a lead generator, then the person who would be managing the execution as the person who needs to put the estimates together. That kind of blew my mind a little bit but the more he talked about it, the more it made sense. Keep in mind our projects are all custom essentially so there's different details for everyone, even if it's kind of the same thing. If I go and make the job walk, make the estimate then sell to the team, but then try to incentivize it based on a budget, it's not necessarily fair because the production staff had no part in making that budget. BUT if I'm able to create the "at bats", the foreman walks it with the client then assigns the amount of time and material it will take. Then there's less opportunity to miss details or something get lost in communication. I can give him a plaud unit to make sure to summarize everything. This would also solve the problem of clients treating me like the project manager even though I'm not supposed to be the project manager. I was the one that shook their hand and took their deposit so why wouldn't they send me the grout selections right? Anyway, if you read through all that - I'm curious what your opinion on this is.Are You Selling Your Service… or Selling the Experience?
Customers have more choices than ever. Sometimes the difference isn’t just the service you provide, but how you make people feel from the first interaction to the final follow-up. What are some ways your business creates an experience that keeps customers coming back?Dial In Your SEO without an Agency
Hey team! i wanted to share a really good episode of the Waste No Day podcast. I just listened to it today and it had some really good tips on what things are important, things you can do, etc to organically strengthen your google business profile. One thing I learned that's it's ok to have an agency but you want to approach them after you already have the basics covered. If you try to completely hand off your marketing, you are asking for disappointment. When you take responsibility for this part of your business, you will understand how to measure success with an agency, and the value they provide will be like putting gas on the fire instead of trying to start the fire. Check this episode out, it's definitely worth the hour. Waste No Day Podcast - Lorne SederoffWhy Is It So Hard to Get Your Business Verified on Google Business Profile?
So....I have been trying to get "validated" by Google for about 2.5 years now and I dont understand why I need to and why it isn't easier. I own a Junk Removal company and Google is sending me through the ringer! PLEASE TELL ME IM NOT THE ONLY ONE WHO HAS HAD TO DEAL WITH THIS? Does anyone have insight on what to do? Thanks in advance, Hannah, DriveBy Junk Removal, Ltd.How I Create a Landscape Design, 2D Plan, and 3D Rendering Before Leaving the Client's Driveway
To close premium landscape deals on the spot, I use a fast, mobile-and-AI workflow that visualizes the final project before leaving the client's yard. Here's my method, and links to the programs I click on. Map I walk the property with Cam to Plan to instantly generate an accurate 2D layout using augmented reality. Sketch I drop that map into Procreate on my iPad with my Apple Pencil and start listening and observing. As the client shares their vision and seatbacks, I sketch design layers and notes directly over the map layout to build instant trust. This part is where you really design. You're listening to the client and creating solutions based on your breadth of knowlege and your uncanny talent to see the past, present, and future by looking at a plot of dirt. That part is 100% you. It’s about this point that I go sit in the client's driveway for 10 minutes and hash out my design, and when I’m getting close, I turn to AI. Polish I run that rough sketch through my own app that I spent months developing (not a developer) called PlotTwist: GrowingShade, created with Opal. It instantly transforms hand-drawn sketch into a clean 2D landscape plan with legible text, improved symbols, and architectural shading. It’s my design, but presentation ready. I use these glow ups in website and social media posts. Close PlotTwist 3D, another of my Opal apps overlays that finished 2D plan directly onto the original photos of the client's yard. Seeing a realistic 3D concept of their future space layered onto their actual home creates an immediate emotional connection that closes the deal. You do want to emphasize that it is conceptual, because this app isn't as accurate at the previous. Now you know all my secrets! Comment below on the programs and apps that you use! -La MadrinaHow to geotag photos for Google Business Profile posts to improve local map rankings?
I wanted to share something we've been doing and an insight in to one of our company processes. When you are doing your Google My Business profile, you should be filling out the services, products and updating your status with a post a few times a week. This particular post is going to be about how we geo tag photos, make an appealing GMB update, then post it. This is the exact SOP I gave my virtual assistant so feel free to steal this OR if you have something to say about it, I'd love that feed back to! It's my understanding that these aren't super important for SEO but it helps with map rankings because of the geo tagged pictures and build trust with people that go to your page and see a very active business. Here's the loom video ... https://www.loom.com/share/3f3f0966501148a5be20311a4f0c3ecb Create and publish a daily Google Business Profile update using geotagged project photos from completed or high-value jobs. The goal is to showcase larger remodel projects, maintain consistent posting, and drive engagement with properly labeled images and a clear call-to-action. Open the required tools and prepare for photo selection. Open Jobber, Company ChatGPT, GeoImager, and Google Business Profile. Confirm you are working on the daily posting task. Choose a strong project to feature. Select a job that represents the type of work the company wants to attract. Prioritize larger remodel-heavy projects. Sort by total job value or use the most recent completed jobs. Avoid jobs still in progress unless specifically instructed. Find matching before and after photos. Open the selected job in Jobber and review the photo gallery. Identify one strong after photo and one before photo from a similar angle. Choose the most visually compelling pair that shows the transformation clearly. Prepare the photos for geotagging. Open GeoImager and upload the first photo. Place the geotag using the job location. If exact address search is unavailable, use the general area near the job site. The goal is a GPS-tagged photo, not a perfectly precise point. Geotag and download each photo. Download the photo with embedded location data, clear the image in GeoImager, then repeat for the second photo. Confirm both are downloaded before moving on. Rename the files. Go to Downloads and rename the geotagged images using a clear convention such as Project Name - Before, Project Name - After, and Project Name - Side by Side. Use the correct company name (Huge Home Pros) in all file names. Generate a side-by-side image and post copy using ChatGPT. Request file names and post copy for the before photo, after photo, and side-by-side image. Ask for text suited for a Google Business Profile update. Confirm the wording matches the company brand and project type. Upload the content to Google Business Profile. Start a new update and upload images in this order: side-by-side first, before second, after last. This order tells the project story correctly. Schedule the post and choose a call-to-action button. If a post was already published today, schedule this one for 6:00 AM the next available slot. Always include a button. Use Call Now for direct contact or Learn More linking to the relevant service page on the website. Repeat daily. Focus on larger jobs, remodel-heavy projects, and strong visual transformations. Feature specific areas like kitchens, closets, or bathrooms when relevant. Ask for direction if unsure what to post. Cautionary Notes Do not spend excessive time perfecting the geotag location if address search is unavailable. Keep the company name consistent across all files and post content. Avoid featuring jobs still in progress unless the team requests it. Always include a button on every post. Match any service page link to the project type as closely as possible. Tips for Efficiency Keep ChatGPT open throughout the workflow to quickly generate file names and copy. Use recent high-value completed jobs to save time on content selection. Stick to the same naming convention every day. Follow the same posting workflow daily to reduce decision-making. When possible, prepare the side-by-side image and post text while geotagging so tasks run in parallel.
