Customer Q: Can Route Optimization set start/end points without adding them as visits?

Question

Route Optimization doesn’t yet support fixed start and end locations that aren’t visits, but it’s something we’re exploring for the future. In the meantime, here’s a workaround you can use:

Add your yard or storefront as two visits.
In your Anytime visits list, drag one to the first slot (start) and other to the&nbsp;last slot (end).

When running Route Optimization, check the options for Start and End appointments.

&nbsp;

This will make the route calculate from and back to that location.

Click here to learn more about Route Optimization in the New Schedule!
&nbsp;

kamgard · Answer

Thanks for the suggestion. Can I create a visit that is not linked to a job? If not, which job do I link a visit too that has a different address which is my office?

cam · Answer

Hello Kamgard,
Unfortunately, there is no way to create a visit that is not linked to a job. Are you trying to find a way to set your office as a start or end location?&nbsp;Here's a workaround you might want to try:

Create a “client” that represents your office or start/end location.

Name it something clear like “Office”
Add your office address as that client’s property.

Create a job for that office client/property.
Create your anytime visit(s) for that job and assign it so it can be routed as part of the optimization.

&nbsp;
I hope this helps!

Forum Discussion

Customer Q: Can Route Optimization set start/end points without adding them as visits?

2 Replies