Customer Q: With Automations, are we going to have more options to do custom workflows?

Customer Q: With Automations, are we going to have more options to do custom workflows? i.e., options to turn review reminders off if they’ve 1) already submitted or 2) if they responded to my text. I find that the automated texts I setup don’t have the option to stop the workflow if they customer has responded or taken the desired action.

If a client in Jobber matches the name of someone who has already left you a Google review, Jobber will flag it for you. When a potential match is found, the Ask for a review toggle at the client, job, or invoice level will automatically turn off. You'll also see a message letting you know that asking this client for a review might not be necessary.

From that message, you can select Read review to view the Google review that may already be associated with this client.

For more information about Reviews, please visit our Help Center.