Service Contracts for Carpet Cleaning?

Question

Hello friends!&nbsp;&nbsp;I've recently purchased a commercial carpet cleaning business and want to learn what others have done with service contracts.&nbsp; The business has not been using any contracts historically.&nbsp; We have established recurring business with nearly all our clients.&nbsp; The scope and frequency of the work is fairly variable based on need, weather, moveouts, inspections, budgets....Looking for experience shares and insights on how others have set these up.Thanks!

travisshepherd · Answer

I’d be careful about pushing formal service contracts for carpet cleaning.

Most commercial clients like the flexibility because their needs change so much — weather, move-outs, inspections, and budgets all affect how often they need service.

What’s worked well for me is offering preferred pricing for recurring customers instead of contracts. You give them a better rate in exchange for consistent work, but you don’t lock them into a fixed schedule or minimums.

This keeps the relationship smooth while still giving you recurring revenue.

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Service Contracts for Carpet Cleaning?

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