Forum Discussion

JonathanP's avatar
JonathanP
Contributor 2
8 months ago
Solved

2 WAY SYNCING WITH QUICKBOOKS NOT WORKING

What are people's thoughts about Quickbooks and Jobber not being able to 2 way sync anymore. We signed up with jobber specifically for this feature, and now that they have taken this feature away we ...
  • jade's avatar
    jade
    8 months ago

    Hey Jonathan! Thanks for the post. 

    The QuickBooks Integration was redesigned to improve sync errors and incorporate more self-serve features for solving sync errors. In order to achieve this, the sync is now a true one-way sync. 

    I can understand how this change may impact your workflow. Our Success Team would be happy to give you an overview of how the new QBO—Jobber integration can work for you. Regarding inventory tracking, there is some information here on using QuickBooks inventory tracking with the new integration; however, I would recommend chatting with our team to find what works best for you! 

    You can reach our Success Team by phone 888-721-1115 ext 1, email mailto:support@getjobber.com or start a live chat by going to the ? top right corner > chat with us! 

Housekept_Tim's avatar
Housekept_Tim
Contributor 3
4 months ago

We have been experiencing the same issue with Xero and so far, months later and thousands of dollars out of our pocket later... still no real fix or attention to the issue.

My advice would be to figure out your own workaround as we did, it's the only way we've been able to continue using Jobber.