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Jacob_Thifault's avatar
Jacob_Thifault
Contributor 2
9 months ago
Solved

Work around for client imports failing?

I am uploading about 1.7k clients to jobber for integration, but keep getting the "job failed within 6 seconds of starting" error message. My .csv file is clean, no errors, and jobber internally says all 1.7k are valid and have no errors. Anyone know how to work around this? TIA!

  • Hey Jacob! Thanks for the question.

    The reason you're having trouble is that the client import will only support 1500 fields at once. I recommend cutting the CSV file into two sheets and then trying the upload in two parts! 

    If you are still running into issues, give our Success Team a call 888-721-1115 ext 1. 

1 Reply

  • jade's avatar
    jade
    Jobber Support Team

    Hey Jacob! Thanks for the question.

    The reason you're having trouble is that the client import will only support 1500 fields at once. I recommend cutting the CSV file into two sheets and then trying the upload in two parts! 

    If you are still running into issues, give our Success Team a call 888-721-1115 ext 1.