How can blockchain help small businesses build client trust?

One thing every service-based entrepreneur struggles with is trust making sure clients believe in the fairness, transparency, and reliability of the business. I recently started reading about how blockchain is being used beyond crypto, especially in areas like contracts, payments, and record-keeping.

The idea that you can create a system where transactions or agreements are unalterable and transparent feels powerful for small businesses that depend on reputation. For example, smart contracts could ensure that project milestones or payments are automatically enforced without manual chasing.

I came across a case study from Pixel Web Solutions, a blockchain development company, that explained how businesses can even design custom blockchain systems for their specific needs. It made me think maybe blockchain isn’t just for big enterprises, but could be applied in smaller-scale service businesses too.

Has anyone here experimented with blockchain tools for contracts, invoicing, or payments in their business? Would love to hear if it’s actually practical or still too early.