Forum Discussion
mowtownedmonton
18 days agoContributor 3
Excellent points above - couldn't agree more. Also, you might be the best plumber, lawn care tech, cleaner, HVAC, detailer, or whatever in the business - but you need to properly portray that to the customer. Tailoring your "bedside manner" and fine tuning how your business looks and sounds to a new customer makes a massive impact. Even if you fix their problem better/faster than anyone else if you've shown up looking ratty and not acting personable, they won't feel great about your work. And that matters.
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