The Handyman Business Machine: Non-Negotiables for Scaling

The problem with a scalable handyman business is no job is different. Most people would tell you the riches are in the niches. I know early on, I was taking every job possible, screwing some up to decide which ones were best for us. I've met larger handyman businesses that only offer a set services (example- they only do shower enclosures not tile showers). Basically all the things that don't have a lot of nuance with them The problem I found with this is you really need to have your marketing dialed in because I've only been able to get over $1M in revenue by essentially NOT doing that and taking some jobs that were kind of a stretch but having confidence in my team that we could execute. Probably not the best .... I'll let you know how this outdoor kitchen we just started building goes (ya it's my first one haha). 

If you have a hope at "scaling" I think you need:

• A team where different people are excellent and passionate about different things. Like my drywall guys isn't great at other stuff, so we just keep him on drywall. No one else really likes it so it works out. Same with the painter. My carpenters, I just keep them carpentering
• A standardized approach to jobs - make sure everyone approaches the house the same, knows how to charge for change orders, knows what to do when things go wrong, knows how to properly protect the space
• Training so the things that everyone should be able to do, get done the same
• Lots and lots of conversations about all these things in regular meetings.
• Learn how to dial in your marketing so you can stop taking every job under the sun and start to just take the ones that are the most profitable/ least amount of stress

I still don't have it figured out but this is the best I can come up with