I know a lot of people have thought through this exact thing.
Starting out, a job 110 kms away was an absolute yes for me, without question. Now I can tell them, either they will have to wait until I am somewhat near that area or I will have to pass on the job. I definitely am a lot more selective to what I say yes to.
A client who sounds overly demanding or a "know it all" over the phone used to be a yes every time. Now I know what that can turn into, I am hesitant and make sure I feel that lead out a bit more.
I have realized that it is such a truth about business, that not all business is good business. An angry, ignorant or rude customer can throw your vibes off and that can easily turn into a negative review, a refund or some sort of altercation.
