Forum Discussion
This is one I would love more feed back about. I just went from a 3 person team, me and an installer, to a 5 person team. Now I have a person answering the phone, making the schedule and doing gofer tasks for me as well as an install team that can work without my labor contribution. Now that I am off the tools and the phone I have time to sell way more than I ever have before. However, my payroll cost is way up and my profit has disappeared. I raised my prices today but worried how to tell my long term clients.
It's not easy to tell the clients you're raising prices but it has to be done. you can't stay in business while losing money. most people realize that the cost of everything has gone up and it had to be passed onto the customer unfortunately.