Sharing Processing Fees

HI JenksFence77​ Thank you so much for your thoughtful message. I really appreciate the context you provided and the care you’ve taken to explain how this would impact your client relationships — it speaks volumes about how intentional you are with your business and your customers.

Your request for the ability to apply a surcharge for credit card payments is a valuable one. We track all customer feedback and feature suggestions closely, categorizing them by theme to help inform and prioritize future product development.

In addition to that, our Success team shares real-time feedback internally through a company-wide channel that’s visible to our Product and Engineering teams. This helps bring immediate attention to the needs and experiences of our users — both challenges and successes.

While I can’t promise a timeline for if or when this specific feature will be introduced, I want to assure you that your feedback has been heard and is part of the larger conversation helping to shape Jobber’s future.

Please don’t hesitate to reach out with any other ideas or needs — we’re always here to listen and help however we can.