Short of firing an employee, what are some creative ways you leaders have motivated your teams to arrive on time?

Start their schedule 1 hour later and have them work one hour later. Then you have someone to call when you get a late last minute request. You're showing them you appreciate their work and want to work with them, also that employee feels listened to.If they cant make that adjustment work then you have a problem and a decision should be made.

How To Manage Late/Absent Workers? | Home Service Community

5 Replies

sheltenwells
Contributor 2
20 days ago
We believe in coaching our team. The following has really helped us to know who is willing to fix their problems and who really doesnt care.
Coaching Process
Step 1: Verbal Reminder
Issue explained
Expectations clarified
Documented on WhatsApp
Step 2: Written Coaching
Written corrective plan by the employee
Reviewed with employee
Documented on WhatsApp
Step 3: Written Warning
Formal notice
Mandatory meeting with management + lead
Documented on WhatsApp
Step 4: Suspension or Termination
Based on severity or repeated issues
Documented on WhatsApp
Rule of 3 — Warning Expiration
Written coaching/warnings expire after 3 months

Expired warnings do not count toward future discipline
PestFreeCanada
Contributor 5
26 days ago
Start their schedule 1 hour later and have them work one hour later. Then you have someone to call when you get a late last minute request. You're showing them you appreciate their work and want to work with them, also that employee feels listened to.
If they cant make that adjustment work then you have a problem and a decision should be made.
- HauerPower
  Contributor 2
  26 days ago
  That's quite simple, and very insightful, I like the creativity. Even if it's just for Mondays for the repeat offenders it might bake into a decent culture, and give more clients more workable hours too.
  - PestFreeCanada
    Contributor 5
    25 days ago
    That is exactly why I tried to do it one of my guys. He still couldn't make it work so we started to pressure him and eventually he ended up quitting because of the added pressure.
jrselectric
Contributor 3
25 days ago
If you've tried multiple times to already address the lateness, I would think its time to part ways. Its a reflection on you and the company with how your employees behave and their actions.

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How To Manage Late/Absent Workers?