How do you balance kindness and strict standards as a business owner?
My personal values are very important to me as a business owner. Being a person of faith I care deeply about people. For years I have struggled to find this balance between kindness and compassion and strict standards. For those of you that have hearts for people and want to be kind and compassionate...how do you help your team rise to the occasion without having to seem heartless and only care about the bottom line?When to hire a General Manager?
I am a painting company. Have any of you hired a general manager and stepped away from the day to day operations of your business? How did you go about it? Was there a revenue metric you aimed for? Break it down for me in detail? Did it help you grow and go to the next level? How did you find your general manager? What did you set as the pay/salary? Bonus structure?Residential cleaning businesses specifically in North Carolina. Advice on how to pay W2 employees.
Hi, Residentail cleaning business here. Looking to hire my first part-time W2 employee. I have asked this before, but I would like advice from people who are in my state, so the advice can match NC laws, ideas, and cost of living. I want to get some advice from other cleaning business owners who have specifically hired W2 employees in North Carolina. This Jobber community is so large but each state is different when it comes to compensation for their employees. I am interested in knowing the following: *Pay Rate per hour(range) *Travel Time Rate per hour(range) I think I will just do the IRS mileage Rate, unless someone in NC has another idea that is cost efficient over mileage pay. For the employee driving there own personal vehicle for work. When I hire the part-time employee they will need to drive their own personal vehicle after training. Thank you!How did you know it was time to hire your first salesperson?
When did you realize you needed your first sales hire? And if you’ve already hired a rep, what’s one thing you’d do differently next time? 🎙️In this episode of Masters of Home Service, Doni Jones and Rich Camacho dig into: When it’s actually time to hire your first salesperson How to spot the right (and wrong) salesperson during interviews Onboarding plans, sales KPIs, and pay structures to motivate reps Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Anyone using an ESOP?
I have recently heard about ESOPs a couple times over the past few weeks. It has me thinking this fits my culture and might be a good fit for my business. If you are running an ESOP can you share details about it? Does it work for you? What are the benefits? Has it helped team culture and morale/buy-in?How do you handle employees complaining about one another?
Every once in a while I have team members who will complain about one another. The problem is that some of the things they complain about are not things that I have a major problem with. I usually tell them that I have to choose my battles but the complaining is just a weight on me. I don't want the team member that is complaining to feel like I don't care, or don't hear them but sometimes its just not a hill I want to die on. Hope that was enough information to answer this. Look forward to hearing how some of you handle team dynamics. Thanks in advance!How to spot and hire top talent before your competitors do
🎙️In this episode of Masters of Home Service, Marco Radocaj and Rich Camacho break down: How to find coachable candidates How to write job posts that attract the right people 5 traits that set A-players apart ❓Question: When you’re hiring new techs, what qualities do you look for? Share in the comments below! Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
