Forum Discussion

roselvaggio's avatar
roselvaggio
Jobber Ambassador
6 days ago

What behavior do you tolerate that’s quietly costing you revenue or reputation?

As we’ve grown, the biggest thing we’ve had to confront is tolerating inconsistency in service quality, especially from newer team members. Even small things (missed details, slower communication, o...
operating procedures
tileninja's avatar
tileninja
Contributor 2
4 days ago

The biggest thing I’ve had to address is tolerating misalignment—whether that’s unclear scope, rushed decisions, or clients not committed to doing things the right way. It can cost time, slow production, and impact the final product. I’ve tightened that up by setting clearer expectations, controlling the process, and only taking on work that meets the standard.