Forum Discussion
YFNCL
5 days agoContributor 2
Honestly, managing my crews. Life is already very busy, so when I finally made the decision to get an assistant manager in place, our structure changed drastically, and I didn't have to get as emotionally involved in all of my employees' lives. I am very empathetic, which made it very hard to make the tough decisions. Now we have protocols in place and are guaranteed to satisfy. It only took me three years to get there... I worked up some SOPs and started training her. Less than a year later, she's like half of my brain!