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berrycleanusa's avatar
berrycleanusa
Contributor 2
20 days ago

What's one small thing you do that REALLY helps team morale?

Not sure if this helps anyone, but we started doing quick “Friday shoutouts” for our staff. Literally takes 5 mins. We just highlight a few people who crushed it that week — great customer feedback, helping a teammate, etc.

It sounds cheesy but ppl LOVE it. Way more than any fancy program we tried before. Recognition goes a long way, even if you kinda typo your way through it like I am now 😂

What little things do you do that actually motivate your team?

3 Replies

  • Moly's avatar
    Moly
    Jobber Community Team

    A couple things I notice that get my team's energy up:

    • Time to share personal stuff: It's so important to connect as humans and can easily be missed but I see the impact on team relationships being huge!
      • We do a monthly 'hang meeting' where we talk about non-work stuff for 30-45 minutes which isn't possible for everyone...
      • This also looks like asking questions in our team chat like music or audiobook recommendations, ideas for gift exchanges, soup recipes, etc.
    • Asking people to share a win with the team or larger business when they share it 1-on-1 with me: People need that encouragement that 'this is worth sharing/talking about' and the sense of ownership and excitement is always great to see!
  • We do a lot of little things:

    • Golden plunger award quarterly
    • Share positive customer reviews and google reviews for all the staff to see
    • Reward each other with tacos and the tacos can be redeemed in gas cards, day off or contribute to their dream
    • julie's avatar
      julie
      Jobber Community Team

      "Golden Plunger Award" what!!

      How does one win this award 👀