Forum Discussion
Thanks for taking the time to share your experience with the Jobber–Xero integration. I’m really sorry to hear about the challenges you’ve run into and the frustration it’s caused—especially around syncing issues and missing notifications.
I’ve shared your feedback with our development team so they can review the points you’ve outlined. Since the Xero integration was built and is maintained by Xero, I’d also recommend reaching out to their support team directly, as they’ll be best positioned to look into any functional or syncing issues from their side.
We appreciate you sharing the detailed examples of what hasn’t worked well. Feedback like this helps us and our partners identify where improvements are needed to make sure the integration runs smoothly for your business.
- Housekept_Tim2 months agoContributor 3
krista we've talked to Jobber's team and Xero's team as well as the third party who developed the integration. Jobber points the finger at Xero every time but it's Jobber's customers who use, need and benefit from the integration or, in this case, have been burdened by it.
Jobber needs to take accountability for its integrations if it's going to push them as selling points for using the system.- julie2 months agoJobber Community Team
Hey Housekept_Tim! That's very fair. I can understand how this is impacting your business. I'd love to look into this a little more if I could. Do you happen to have a case number or the name of someone you've been working on this with recently?
- Housekept_Tim2 months agoContributor 3
Hi Julie, feel free to email me and I can forward you comms