Forum Discussion
bedellmgmt
2 months agoJobber Ambassador
In quickbooks you'll want to create a credit memo for the transaction amount, and then match them utilizing receive payments to zero out their balance. I'm curious if anyone else has any ideas how to note they are a "bad" customer??
JL
2 months agoContributor 2
If you do a credit memo in Quickbooks, how do you clear out the invoice balance from reports in Jobber as well since invoices do not sync back that way? For example, right now I check our Jobber "Aged Receivables" report daily to see who is past due, but all the old customers in collections still show there as well.
- bedellmgmt2 months agoJobber Ambassador
JLthe folks at Jobber Support can walk you through the best way to do this
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