Do you send invoices by email or text message?
I noticed today that Jobber has a green button that sends an invoice by text, but you have to click into the 3 dot menu to send via email... Do you send your invoices via text message or via email?
Forum Discussion
We use both, but in stages! We charge cards on file directly, but if a payment fails to process on our end, our first step is email so they have a full, itemized breakdown in their records. If it remains unpaid after 24 hours, that’s when we use that green text message button. Text messages have a nearly 100% open rate, so it acts as an immediate reminder before an invoice becomes overdue, without filling up their inbox again.