Do you send invoices by email or text message?
I noticed today that Jobber has a green button that sends an invoice by text, but you have to click into the 3 dot menu to send via email... Do you send your invoices via text message or via email?
Forum Discussion
Most contractors rely on email as their main invoice channel because customers and business accounts need PDF receipts for their records and accounting. However, texting invoices has surged in popularity because texts have a massive open rate compared to email, and people pay much faster when a link hits their phone screen right after the job is finished. That high conversion rate is why Jobber elevated the text button to the main green action spot.
The most effective strategy is using that green text button right when you finish a job for fast residential payment, while reserving the email option in the three-dot menu for commercial clients, property managers, or large jobs requiring formal record-keeping.