Forum Discussion

SKAdminServices's avatar
SKAdminServices
Contributor 2
4 months ago

Easily add processing fees to jobs...

I was browsing around here and found a post asking about adding credit card fees to jobs and what is the best way to do it. I was suprised that no one mentioned the way I do it so I commented on the thread. I wanted to make a new one incase others would find it helpful.

I provide admin services to Jobber users and I have a client that had this problem a while back. Once we put this in place it was super easy and quick to add any kind of fee by a percentage amount.

Go to your tax settings and create a TAX RATE. Name it whatever you want to call your added fee (convience fee, processing fee, whatever but remember customer's will see this name) and put in the percentage. Then go back to tax settings and create a TAX GROUP. Now you can link together your regular tax and the convience fee by putting them in a group. Whatever you name this tax group will not be visible to customers. 

Now when you are editing the quote/job/invoice you can chose what tax you want added to the subtotal by clicking on the tax name. So you can easily and quickly add CC fees or choose your regular tax fee if they are paying with cash or check. All tax rates and tax groups from your tax settings will be listed here. 

As you can see, it automatically adds the appropiate percentage to the total so you can charge that through Jobber Pay.

I hope this helps! You can make as many groups as you need depending on your situation. This is also how you would charge both state and county tax for those areas that might have that although I'm sure you already figured that out. 

 

4 Replies

  • This is still a manual process though, right? Meaning we still have to ask the customer what they will be paying with, then populate the invoice with the fee?

     

    • krista's avatar
      krista
      Jobber Support Team

      Hi StaceySmith​ That’s correct — this is still a manual process. At this time, Jobber doesn’t recommend using this method, as we’re aware of various issues that can occur as a result, including potential syncing problems with QuickBooks Online. We’d love to hear more about your needs around surcharging so we can take them into consideration for future updates to Jobber. Your feedback helps us continue improving the product to better support your business. Please reach out to our Success team at 1-888-721-1115 option 1 or support@getjobber.com 

  • ryaantuttle's avatar
    ryaantuttle
    Jobber Ambassador

    Absolutely brilliant!!!! SKAdminServices​ 

    I HOPE a lot of people see this post as I know how helpful it will be until Jobber makes those changes on the product side of things. BRAVO!!