Property and Billing Address issues

Hi Jerry_Kobylt​, thanks for the detailed explanation of your setup. You are very close.

In Jobber, the service address will carry over to the invoice as long as there is a Job created in the middle of the flow. The usual path that keeps everything linked is:

Request or client created, then Quote with the service address selected, then convert to a Job, then invoice from that Job.

If you go straight to Invoice without creating a Job, the invoice will default back to the client’s billing address instead of the specific property address.

A couple of quick checks that usually solve this:

1. When you are on the Quote, make sure the service address you want is selected in the job details before you convert it.
2. Convert that Quote to a Job.
3. Create the invoice from the Job, not from the client profile. That ensures the invoice pulls in the Job’s service address while the billing address stays tied to the client.

With one customer and many properties, you are doing the right thing by keeping a single billing address on the client and choosing a different service address on each Quote or Job.

If you want, share a screenshot of the flow you are using to create the invoice and I can point out exactly where the address is getting dropped.