Client Reminders
Is there a way to change the reminders to show only the arrival times instead of the start time? We book on arrival times but jobber reminders sends the start time with the arrival time lower in the...
Forum Discussion
Hi Ernie, thanks for explaining the situation so clearly.
For visit reminders, you can remove the start time from the message. This does mean that all visit date and time details would be removed from the reminder, so it’s a bit of a tradeoff, but it can help avoid customers focusing on the start time.
To try this out, head to Settings > Emails and Text Messages, then edit your Visit Reminders and remove the {{VISIT_DATE_AND_TIME}} placeholder from the message.
At this time, this option isn’t available for requests or assessments, and those reminders will continue to show the start time. Your use case for arrival windows in assessments is still really valuable, and we’re happy to pass that feedback along to the team.
Hope this helps, and let us know if you have any questions while testing it out.