Forum Discussion

allpestoff's avatar
allpestoff
Contributor 2
2 months ago

How does Jobber calculate routes, and can it use real driving directions instead of straight-line distance?

I am writing to express my significant frustration with the current routing functionality within the platform. The primary issue is that the software appears to calculate routes based on "as the cr...
route optimization
swainylover3188's avatar
swainylover3188
Contributor 2
25 days ago

This sounds painful.

 

Out of curiosity, is the biggest problem here:

- wasted drive time,

- bad technician scheduling,

- or having to manually work around routing issues every day?

 

Would love to understand which part actually hurts the most in practice.

  • CoolCuts's avatar
    CoolCuts
    Contributor 2
    23 days ago

    Having to work around routing issues daily/weekly. Having to go into the system every day and making sure it’s in the correct order so that your crews can go down the list from property to property and know that house #1 comes before house #2, not having to search within the app, taking 5-10 minutes per stop wasting valuable time and make sure they are going to the correct property. 

    One of the biggest in my opinion is the “as the crow flies” routing but it honestly wouldn’t be as bad if we could even set up a schedule on week 1 or 2 and it would update the rest of the jobs for as long as we have that job open or if you update the routes, (in other words copying the route that you made on week one, after you’ve figured out which route is best, and keeping it the same throughout the lifetime of the job, until it is moved around again if adding a client)