Hey BlueSkies! Thank you for bringing this to the community.
I first want to apologize for the frustration, routing can be tricky. The easiest way to route is to assign visits for a certain day, but not for a specific time. This way, you can use the daily route optimization.
There are two types of route optimization in Jobber, the master route which includes all properties or the daily route, which will only route for select visits scheduled for a specific day.
Here are some help articles that explain the differences:
1. Master Route
2. Daily Route
To better understand these, I highly recommend giving our Success Team a call. Our reps would be happy to do a screen share to help you set up your route optimization so that it works for you, 888-721-1115 ext 1.