Forum Discussion

wooddreams's avatar
wooddreams
Contributor 2
6 months ago

Location Timer Trouble

Hello all,

I'm new to the jobber community and have been having trouble with the location timers. Usually when I arrive to a job site. The app does a good job at auto clocking me in as it should. The real issue is when I leave the job site it fails to clock me out automatically like it should. Has anyone else had this issue and found a solution that fixes it. Paying for a feature that currently seems to not be doing what it should is a little aggravating.

1 Reply

  • krista's avatar
    krista
    Jobber Support Team
    6 months ago

    Hi wooddreams​ thank you for reaching out. Our team would love to take a closer look at this with you. There are a number of factors, between both the way the Jobber account is set up and the way your phone's location services are set up that could be contributing to the inconsistency of the location timers. When convenient please reach out to our Support team at 1-888-721-1115 option 1 or support@getjobber.com and we would love to troubleshoot the issue with you.