Forum Discussion

MrTP's avatar
MrTP
Contributor 2
9 months ago

Scheduling - automated round robin

Pardon me, I am new to Jobber. I have a **bleep** of field tech. I want to offer job requests to them via a round robin. It works like this: request is sent out to tech in the first position. If they take it, they move to the bottom of the list, everyone else slides up. If he passes the request waterfalls through the list until either accepted or it kicks backs to admin. If the tech passes, they do not lose their place in line for the next request. 

Is this possible?

1 Reply

  • jade's avatar
    jade
    Jobber Support Team
    9 months ago

    Hey Mr. TP, thanks for your question! Jobber does not have an auto-assign or round-robin feature when it comes to assigning visits. We do appreciate your feedback and will be sure to share it with our Product Development team. 

    I recommend reaching out to our Success Team, they may be able to help you with a workaround as well as show you other options when it comes to assigning requests to team members. You can give them a call 888-721-1115 ext 1 or email support@getjobber.com