I am glad jobber emails me as soon as a request comes in but I’m not on email all day. Is there a way to get a text when a request comes in? If so, how is it set up?
if not, can Jobber put it in the next release?
I feel that quick response to requests helps get things off on the right foot.
Hi geoffhazel Thanks for sharing this, and we completely agree that quick responses to new requests make a big difference in getting things off on the right foot.
At the moment, Jobber does not send text messages for new requests; however, Jobber does send push notifications to the Jobber mobile app when something new requires action, including new requests.
If you are an admin user, you can opt into additional push notifications so you are notified right away when a client or lead submits a new request, sends a text, views a quote for the first time, or approves a quote. A “new request” push notification is triggered when a client or lead submits a request, but not when a team member creates a request internally.
It may be worth double-checking your notification settings in the mobile app to make sure these notifications are turned on. If you would like help reviewing or updating those settings, our support team would be happy to walk you through it. Please reach out to our Support team at 1-888-721-1115 option 1 or support@getjobber.com
