Over the years with my experience in managing property's. The importance of a team keeps growing, currently the work is massively challenging. I thought of looking out for someone who's going to work from home and assist my team manage and control demand while we use the jobber.
This is great that you are expanding and need more help. Would AI and automation be helpful to your business before hiring?
Sure, I would appreciate that.
I started using Jobber in 2013 for my exterior cleaning business. That business wasn't just seasonal, it was HYPER seasonal. We would do half our revenue in May and June alone.
This made staffing difficult, in the field and in the office. A skeleton crew of 2 technicians in February up to an army of 32 by May was the standard chaos.
We had to do the same thing in the office, bringing on as many as 4 new Customer Service Reps each Spring.
It was always a challenge, and because of the high cost of local labor, it was hard to get CSRs who were awesome.
With government burdens like payroll taxes and workers comp it's cost close to $30/hr. But we were clunky in the office. I remember one week when we clean not 1 wrong home, but 2... In the same week!
Something had to change so that's when I started in on my journey with Virtual Assistants, mainly based in the Philippines.
Overall it was a refreshing experience. The work ethic was strong, there was a hunger to do well, appreciation for the work and ownership over the role. Attributes I rarely experienced locally and this approach cost less than half. The first year we save $70,000 in admin overhead!
When I sold my cleaning business in 2023, I started NinjaVA so I could help the home services with the same topic.
Happy to help anyone if they have questions.
shelter I definitely recommend checking out NinjaVA. Brandon and his team are familiar with Jobber and have build a pretty cool thing over there. Check it out.
What could you solve by AI and automation?
Hi! I’m interested in this opportunity can you provide more details like pay rate, hours needed, and level of experience.
