Audience Selection
Maybe im an idiot and i dont think like a coder. BUT why cant i just open up the campain audience selection. it has all the names of the clients, address and tags last service dates etc. and i just...
Forum Discussion
Hi BlueSkies , you are definitely not thinking about this wrong. Segmentation can feel a bit restrictive at first.
Right now, campaign filters stack as AND conditions, meaning each filter further narrows the audience. So instead of trying to combine multiple include tags, it may be simpler to approach this a different way.
For example, you could:
• Start with a broader group, like “All active clients”
• Add a tag filter for the primary audience you want to target
• Then use the Job status filter to exclude clients with an upcoming visit within X days
• Or use the “Past clients” or “Upcoming clients” filters to narrow based on recent activity
This often achieves the result you are looking for without juggling multiple include tags. Does that work for you?
If you would like, our team would be happy to look at your exact scenario and help you build the cleanest segment for what you are trying to accomplish.