Forum Discussion
I do see it in the Website, but we aren't using the web site live.
- krista5 days agoJobber Support Team
Hi Decker,
Great question. That functionality may have been part of an earlier version of the AI Receptionist, which is likely why you have heard it referenced before.
At the moment, there is no dedicated section to manually input “frequently asked questions” for call handling.
That said, if having a way to add structured FAQs for phone calls would be useful for your workflow, we would absolutely love to hear more about how you would use it. Specific use cases are incredibly helpful for our Product team.
If you are open to sharing what kinds of questions you would want it to handle and how you would expect it to respond, I would be happy to pass that feedback along to our Development team.