Forum Discussion

MrElectro's avatar
MrElectro
Contributor 3
5 months ago

Bots And Spam Via Request Form

Has anyone else had an issue with Bots when embedding the jobber request form on their website?

I get hit daily with bots filling in the request form, jobbers supposed to use cloudfare as a middle layer to prevent this but as we have no control over the filter it is not doing a very good job.

I will be building my own form that replicates jobbers request form functions and auto completes are the jobber functions but interested to know if other people have had this issue or it’s just me.

requests

3 Replies

  • MrElectro's avatar
    MrElectro
    Contributor 3
    2 months ago

    I am still suffering massively with this to the point I get at least one spam request a day - this results in a client in jobber that needs deleting and a client in dropbox / company cam that needs searching and deleting 

    • krista's avatar
      krista
      Jobber Support Team
      2 months ago

      Hi MrElectro​ Could you reach out to our Success team to help with some troubleshooting? Please reach out to our Support team at 1-888-721-1115 option 1 or support@getjobber.com 

  • krista's avatar
    krista
    Jobber Support Team
    3 months ago

    Hi MrElectro​ 

    Thanks for sharing this, and I’m sorry to hear you’ve been dealing with spam through your embedded request form. Jobber does have some built-in filtering to help reduce spam submissions, but I understand how frustrating it can be when unwanted requests still get through, especially for publicly embedded forms.

    I’ve shared your feedback with our development team to look into expanding filtering options or adding more control for users who experience higher volumes of spam. We really appreciate you taking the time to highlight this issue, as it helps us understand where additional safeguards could make a big difference.