Forum Discussion

Contributor 3

1 month ago

>$3M companies - what do you use for a phone system?

For those running larger home service companies, what phone system are you using, and how are you balancing responsiveness with still feeling like a local business? One of our biggest priorities is ...

client communications

customer service & experience

Homeownership

Contributor 5

30 days ago

I think the automation itself isn’t the problem. It’s when the customer has to fight through it to reach a person. A short menu and an easy option to speak with someone could keep the efficiency without losing the local business feel.