AI and Security

Hi MollyT​ Thanks for the question. We take data privacy seriously and adhere to our privacy policy, which outlines how your data is handled. Interactions with Jobber’s AI features may be logged for analysis, quality assurance, and security purposes. 

I have similar trepidation about the AI tools. They are provided by Open AI, per Jobber's subcontractor list.

Here's the paragraph from Jobber's privacy policy:
Use of Personal Information. Jobber uses the Personal Information described above to:
(11th bullet)
"facilitate the use of AI Tools (as defined in our Terms of Service) and for analysis, improvement, and security purposes related to the same and, to the extent that Jobber engages third-party service providers in connection with the AI Tools, you acknowledge, authorize, and agree, as applicable, that said third-parties may access, use, and store any information in connection with the AI Tools in accordance with their applicable terms and policies"

Please describe, exactly, what you mean by this statement. As I read it, it means that OpenAI has access to, well, everything. Especially since I was told that the AI is so integrated that I cannot have it turned off on my account. 

Hi SarahN​ Thank you for your question! If you have any specific inquiries about how your information is used, please don’t hesitate to reach out to our team at privacy@getjobber.com. We’ll be happy to answer your questions and provide any clarification you need.