Forum Discussion

Roger's avatar
Roger
Jobber Ambassador
5 months ago

AI in Home Services — What’s Actually Working for You?

I’ve been testing a few tools in my tree care business and wanted to get real feedback from others in the field. Recently switched from Ooma Office to Quo (formerly OpenPhone), and one feature that’...
ai
arborist
client communications
lawn care
DimitrisTheo's avatar
DimitrisTheo
Contributor 2
13 days ago

I think the distinction between replacing the human and helping before the human gets involved is really important. I don't like the AI receptionist either because I expect to talk to a person. If I open a website or ChatGPT, I don't want to talk to a person.
I’m curious how owners here feel about AI handling the repetitive questions first, things like services offered, areas covered, pricing questions, availability, policies, etc., and then passing the customer to the business once there is real intent.