I’m currently using open phone it’s a Ai receptionist that’s integrated with jobber. I like it but it picks up all the spam calls and that impacts the amount of actual calls from customers it can take. Does jobber Ai receptionist distinguish spam calls?
Hey Moss, Jobber's AI expert here 👋
Yep! Jobber's AI Receptionist can't pre-identify an inbound number as spam (thought we're planning that), but based on the conversation transcript, it'll add "SPAM" tag in the logs.
"That impacts the amount of actual calls from customers it can take."
That's not a thing for us. We don't apply any sort of limit like that. We are eventually going to be introducing a usage billing model (i.e. you get 100 conversations for a monthly fee, any additional conversations are $1 each), but we have zero intention of having spam calls count against their monthly allocation, nor charge them extra.
Here are a few examples of what a spam call would look like in logs:
