How Fast Do You Pick Up a Phone Call or Call Someone Back After a Missed Call?

Curious how everyone here handles this, because a new Jobber survey of recent homebuyers turned up a stat that stuck with me:

• 15% had to follow up repeatedly just to get a response from a contractor
• 9% never heard back at all

Losing potential business due to something that is not a pricing problem or a skill problem should be a wake up call. 

In a world where 75% of new homeowners hire a pro within their first two years of buying, being the one who calls back first might be the easiest job you win all week!

So, what's your business standard?

Do you answer within a certain time frame or let it go to voicemail and call back same day? Are there systems set up so nothing slips through the cracks? 

👉 Recent Homebuyer Report: It's got homeowner quotes on what made them trust (or ditch) a contractor, plus a breakdown of how each generation actually finds a pro.