I built an AI assistant that runs my office

This is really interesting to me because I’ve taken almost the opposite approach in my company 😂

I own a cleaning company with a pretty large recurring client base, and while we use automations heavily behind the scenes, I’ve intentionally kept humans in the client-facing pieces of the business.

That said, I really like the way you framed this: the AI isn’t replacing a person, it’s replacing the 10 PM admin work that was keeping YOU stuck in the office after working all day.

That distinction matters.

I also think there’s a huge difference between using AI to make sure nothing falls through the cracks versus using AI simply because it’s cheaper than hiring someone.

My biggest hesitation has always been around nuance. Home service clients can be weird 😂 They ask strange questions, have emotional complaints, change plans mid-conversation, and sometimes need someone who can read between the lines. That’s where I still really value a trained human.

But the morning briefing piece is fascinating to me. Having something surface who needs attention, what’s gone cold, and what needs a response without someone manually digging through everything sounds incredibly useful.

I’d be curious how you handle situations where the AI has incomplete or conflicting information between Jobber, texts, calls, etc. Does it flag uncertainty for you, or does it still try to recommend a next action?