Forum Discussion
Jobber AI Receptionist
Who else is using Jobber's AI Receptionist for overflow and after-hours support? We recently implemented it, and while it's not flawless yet, we're finding it to be a game changer compared to traditi...
I'm using it for my plumbing business and its great but I'm noticing one major flaw. In plumbing, a price cant be given over the phone because of so many variables. So I set up the booking to either be A: On-Site Assessment or B: Callback. The problem is, if a customer calls in and says "I'd like to schedule an appointment", the AI will ask all of the personal information but nothing about what's actually going on. So I have a booking with no idea what it's for. There needs to be options for mandatory questions. Even if it's one or two, that will clear up so much confustion.
