Forum Discussion

Aswath's avatar
Aswath
Contributor 3
23 days ago

Popular communication tools

Hi - Is Slack popular among the field service users?

I noticed few discussions where slack was mentioned.

Other research showed me that
Connecteam, Blink, Beekeeper are most popular in the field service industry.

What does your team use other than email for notifications?

 

3 Replies

  • Hey Aswath​ , what are you trying to notify them about? What sort of events? I know some companies that use Slack for managing Job specific communications etc. but that doesn't mean it's the only/best solution.

  • Aswath's avatar
    Aswath
    Contributor 3

    Hi Randy_Warner​ I am software developer.  I am researching the notification options other than email in the field service.  In IT and software development industry, slacks is widely used for notifications about status changes or comments etc.

  • We use Slack and it is our communication tool.  Also there are a lot of other apps you can get through Slack like translation or we use Tacos as a reward system.  I find that with Slack we can grow.  We have a lot of different channels like #customer feedback #cleaning tips #general #trainers #for fun.  It works well for us.