As my business is simple, I only use the basic features so far, but I do have an answer to your question, and I assume it affects all of us: The constant workflow disruption of having to reapply filters and sort orders to the lists of Clients, Requests, Quotes, Jobs, Invoices, and Payments every time I return to one of those pages.
For example, when you click on a menu item like "Invoices," it loads the Invoices page with default settings of their choosing; in this case, every invoice you've ever created, sorted by status, which is an overwhelming amount of info to have to search through for what you want. When you add filters or sorting to improve your workflow, Jobber nukes nukes them whenever you leave the page.
The good news is that fixing this problem would be very straightforward, and the software Jobber runs on has the functionality built right into it. The app just needs to remember your last-used settings in the browser, and update the six menu buttons so they load the saved settings instead of a forced default view. That’s it, no complicated changes needed. It's been the standard way to save things like UI preferences for well over a decade. If Jobber has around 300,000 users, fixing this would save around a million unnecessary clicks every day!
The not so good news is that users have been asking about this since the product launched in 2011, so it doesn't seem likely that they are going to modernize the lists. I’ve gotten to the point where I regularly fall behind on desk work because I’m avoiding the constant irritation of this issue. Workarounds like keeping multiple tabs open just add more complexity to the workflow, and are themselves more repetitive clicks.
It’s like driving a car with power seats that reset to an uncomfortable position every single time you get out, when a one-time, relatively easy fix could save every driver of the 300,000 cars already sold and every car sold in the future from having to fiddle with the buttons or sit in an uncomfortable position every time they drive.
